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1. General Information What is WTEdw.Builder? How much does WTEdw.Builder cost? What makes Dynamic WEB better than others? How do I pay for the service? How do I cancel? How will people find my website? Do I need to know / understand HTML or code? How many pages can I have? I don\'t see a website template I like. Can I have one custom made? Can I edit my website from any computer? Will I automatically be signed up for email lists? How often can I change my website\'s template? Can I resell WTEdw.Builder websites? Can I have multiple WTEdw.Builder sites? How long will it take me to create a website? Can I see some sample websites, created with WTEdw.Builder? Who do I contact if I need help / support with my site? How do I signup for my account? I don\'t see where to click. 2. Features Can I upload pictures? What file types are accepted? I am unsure of how large my pictures will be. How do I control this? Can the Product fields be customized? Can I link to other websites? Can I get my company logo displayed at the top of my site? What if I know how to write HTML? Can I use what I know? What about compatibility? Will my website look good on other browsers? How many pictures can I put on a page? How do I \"Re-Skin or Re-Template\" a website? Can I add music or sound to my website? Can I add a \"hits counter\" to my website? Can I do any direct selling (E-Commerce) through my website? Can I upload my own music directly into my website? 3. Using Your Site Builder What is \"Site Name\"? What is a \"Slogan\"? What is the site description or keyword? Will it appear on my site? What is my Username? What is a Password? What is meant by \"Main Sections\"? What is a subsection or \"sub-link\"? How do I add them? Why can\'t I see my changes after I add content to my site? I would love to add some photos to spice things up. But what if I don\'t have any of my own? 4. WTExpo and Domains Can I have my own domain, such as (www.MySite.com) with WTExpo? What if I already HAVE an internet domain name (such as www.mycompany.com, etc.)? Can I use this with a WTEdw.Builder site? Can I purchase my domain through WTExpo? I bought a domain, and set everything up. Why can\'t I see it? Basic Domains Information? Can I have my own email addresses with my domain? 5. Troubleshooting When I type in my new domain name, my site doesn\'t come up. Why not? Why can\'t I upload any pictures? It just keeps trying and trying, but never uploads. Why can\'t I find my site when I search for it online? 1. General Information What is WTEdw.Builder? WTEdw.Builder is a website design, creation and maintenances tool. Specially created to give the beginner or intermediate computer user the tools to create high quality websites, that they can control down to every paragraph and each picture. back to top How much does WTEdw.Builder cost? WTEdw.Builder will cost US$22.5/mo, the cost include: Webpage – Choices from Group A template Management Site – (lifetime update) -- Home -- Company Profile -- Information -- New & Event – 4 news -- Services – 4 services -- Contact Info with Enquiry -- Products Catalogue Server (With Database) 50 MB Setup Cost Web address under http://myweb.Wtexpo.net/yourID Free Meta tag creator Free Basic Search Engine submission Free Basic B2B Marketplace submission Free Product Catalogue link to WTExpo Product Listing Free Become WTExpo Free Membership with prime listing Free Message alert vie WTEsms (SMS auto alert) – first 3 months Free (For the company with person in charge locater in Malaysia and hold 6012 or 6019 mobile phone only) Group A templates can be change from time 2 time Free tries for basic WTExpo member, register now!!! back to top What makes Dynamic WEB better than others? Unlike other packages on the market, Our Dynamic WEB is easily develop and your can manage your corporate web (Build/Edit/Change or update) anytime anywhere 24 hours a day, 365 days a year. back to top How do I pay for the service? You can pay by credit card or company credit card (Visa, MasterCard.) or by TT to our account. back to top How do I cancel? You can cancel at anytime, just contact our customer support (customer@wtexhibition.com) or technical support (support@wtexhibition.com). back to top How will people find my website? When you build your website with WTEdw.Builder, you will be asked to \"describe your site\". It is this information that WTEdw.Builder uses to create your \"keywords\" and descriptive text, which is placed into the code of your site (not displayed on the pages). Search engines, read this information and store it. When people search for websites like yours, this text will help them to find you! Additionally, you should advertise your website address in every way you can, from on your products to flyers, brochures, and business cards. Another great tip is to get your site listed in directories where people look to find content like you provide. For example, if you sell \"Dog Walking Service\", you would want to be listed in websites that list links to \"Pet Care and Services\" Example: B2B Marketplace, Yellow Page, etc. The most important part of being found on the Net however, is the actual text inside your site. It should contain the words that people will use to search for you. You should have text and plenty of it, and you should spend time making sure that it is full of good keywords that relate directly to what you offer. back to top Do I need to know / understand HTML or code? No way! The reason we created WTEdw.Builder was to give the average person the ability to make a great website, which is easily navigated, and pleasing to look at, without the need to know or understand programming code. But we still provide the platform that can support HTML code. (it you know HTML knowledge then will be better). back to top How many pages can I have? You can have a full 32 pages website! Additional Product e-Catalogue item can be purchase from time to time). back to top I don\'t see a website template I like. Can I have one custom made? Yes! We can create a website template for you that has a photo of your business, or product, and even create a template that uses your exact company colors. Contact customer@wtexhibition.com for more information on getting custom made template. Before you consider to make a custom made template maybe you can look at Group B (only 3 company’s can be use) and Group C (only 1 company can be use). Additionally, we are constantly coming out with both new colors and variations of current styles, as well as altogether new styles. back to top Can I edit my website from any computer? Yes! Just visit the WTExpo site, and make sure you have your username and password info handy. After you login, you look for WTEdw.Builder button at left hand side, after will see your control panel and you can edit and maintain your site. back to top Will I automatically be signed up for email lists? No. We do not push junk email to any of our users. We do not sell or give away email addresses. We will keep your address in order to send you information on WTEdw.Builder regarding updates to the service, new template and other information which may be of use to you. back to top How often can I change my website\'s template? As offer as you like, of course! You can re-skin your website for holidays, special occasions, whenever you feel like it! back to top Can I resell WTEdw.Builder websites? Yes you can. You can put together websites for other people, as long as the account is billed to your client directly. In other words, you can put the site together, and charge for your time in doing so. You will need to contact us regarding the reseller agreement, which helps us to keep you honest, and then you are ready to go! back to top Can I have multiple WTEdw.Builder sites? Yes! You can have many sites under difference account. This is the best way to have several sites, because you can login and make changes to any of your sites from one (WTExpo.com). Each site has its own separate billing account, so if you cancel one, you can still keep your others, and likewise, if you add a site, your cost will increase. back to top How long will it take me to create a website? In a few short minutes, your website is created. Usually it takes around 2-5 minutes to get to the first \"preview\" stage, and another 15 minutes or so to complete your website. Time to create depends largely on how well organized you are, how much content you have prepared in advance, or how good you are at writing content. back to top Can I see some sample websites, created with WTEdw.Builder? To get an idea of what WTEdw.Builder can do, check out these link: Sample back to top Who do I contact if I need help / support with my site? For prompt and courteous technical support, you can contact us: via telephone: (604)398-7678 / (604) 398-3678, between the hours of 9 to 5.30pm at Malaysia Time. via email support@wtexhibition.com / Customer@wtexhibition.com We are happy to assist you in both building a website and in understanding what your options are for getting the most out of your website ownership experience. back to top How do I signup for my account? I don\'t see where to click. Login at www.wtexpo.com by clicking the “WTEdw.Builder” at the right top corner or \"Join New\" button at the top. After lock in go to my account look for WTEdw.Builder button to edit your website. Now you are in the control panel for that site. Above the site name, you will now see a link which says \"Ready to Signup? Click Here!\" Click that to enter your billing information. Our billing system is encrypted and secure. back to top 2. Features Can I upload pictures? Yes! One of the great ways to use WTEdw.Builder is as a photo gallery creator. You can upload pictures for your band, products, services, family, friends or just about anything! back to top What file types are accepted? You just can upload .jpg files, but you can download freeware to change the picture file from (.gif, .tif,) to .jpg file format. back to top I am unsure of how large my pictures will be. How do I control this? WTEdw.Builder will automatically scale your images to an appropriate size for delivery over the internet, and to ensure that your website has a pleasing balance, between text content and pictures. Not only that, all images will automatically have links to show larger versions of your images! back to top Can the Product fields be customized? Yes, the product fields are customized to suit your business requirements. For example, you may or may not want to show pricing or stock levels. We leave that decision up to you. back to top Can I link to other websites? Sure! We have created a links page type which allows you to create links to other websites as well as descriptions for each link! back to top Can I get my company logo displayed at the top of my site? Yes! If you, or someone you know or work with understands how to work in a graphics editing program, such as Adobe Photoshop, you can place your company logo into your WTEdw.Builder website! Then, you return to your control panel, and simply upload your new logo image. WTEdw.Builder will automatically make it your active logo. This is a great way to further customize your site, and goes a long way toward giving your site a polished and professional appearance. back to top What if I know how to write HTML? Can I use what I know? Yes! We have designed our builder so that you can further enhance your website by using your skills in addition to our award winning website designs. back to top What about compatibility? Will my website look good on other browsers? We have gone to great length to ensure that our styles that will look great when viewed on Internet Explorer, Netscape Navigator, as well as Macintosh and Windows platforms. Sites are designed to look good on screen resolutions from 800x600 or higher. back to top How many pictures can I put on a page? This depends on which page type you choose. On a text-based page, you can have one photograph. On a e products gallery page type, you can have up to 20 pictures, that when clicked, reveal a larger version of your image. If you would like to put more pictures on your e products catalogue pages, choose a \"add products\" button in your account (My Account) under WTEdw.Builder. back to top How do I \"Re-Skin or Re-Template\" a website? Want to change your website\'s appearance without changing your content? WTEdw.Builder was built to do this quickly and easily. Login to your WTEdw.Builder account by visiting www.wtexpo.com, then click the login button. Enter your username and password, and click \"Login\". Now, you will see WTEdw.Builder with small buttons to the right of the site. Click on the button that says \"Template Index”, search for a new skin or template, in the same way that you did when you built your website the first time. When you find one you like, click \"the template picture\". In a few seconds, your screen will update. Not what you wanted? Try it again! You can re-skin as often as you like. back to top Can I add music or sound to my website? No. We will develop this feature soon. back to top Can I add a \"hits counter\" to my website? Yes. We are developing this important feature and you can view it at your admin site. back to top Can I do any direct selling (E-Commerce) through my website? Yes and No. WTEdw.Builder does not have it\'s own E-commerce capability, however many of our customers ARE selling through their WTEdw.Builder websites. But you can get more information by contact our customer support at this email address customer@wtexhibition.com. back to top Can I upload my own music directly into my website? Due to the a flurry of lawsuits and a heated legal environment concerning music property rights, WTEdw.Builder system does NOT allow you to upload your own music. back to top 3. Using Your Site Builder What is \"Site Name\"? Site Name is where you type the name for your website (URL). This will become your site \"logo\" so, don\'t use, \"www.myinfo.com\" use simply \"My information\", etc. Or, if this is a company site use something like your company name, or your theme for your site. For example: \"Dynamic Engineering\" etc. This will become your website\'s URL in this way: Choosing: \"dynamic\" as your username, will give you an address of \"http://www.myweb.wtexpo.com/dynamic\" WTEdw.Builder will also allow you to have a top level domain, such as \"www.dynamicengineering.com\". back to top What is a \"Slogan\"? A \"slogan\" also known as a tagline, allows you to give a short added description of your product, service, company or website theme. For example, if your company name is: \"Metro Bolt Co.\", you might have a slogan like: \"If you need it, we\'ve got it\" This will appear in your \"logo\" graphic above or below your site name (or company name). back to top What is the site description or keyword? Will it appear on my site? Here you type in a paragraph of explanation about your website. What is it about? Who is it for? Feel free to over explain it. Our builder will include your description in a hidden part of your website code. This is an area that search engines use to find out information about websites. Additionally, our builder will strip words from your paragraph to be used as KEYWORDS to help search engines find your site, when people type in keywords at Internet search websites. Your text here will NOT be visible on your page to your readers, but is vital to being found by search engines. back to top What is my Username? Your username can be anything you will remember, that identifies who you are. Many common names, however, will already be taken. If your name is Bob Cohen, you might use \"bobcohen\" rather than simply \"bob\" You will use this name, along with your password everytime you return to edit your website. back to top What is a Password? Your password will be used along with your User Name everytime you login to WTExpo.com to edit and upkeep your website. Choose something very unique, using letters and numbers, and make sure you write it down in a safe place. It is a good idea to keep it with you, since you may want to edit your website from another computer away from home. back to top What is meant by \"Main Sections\"? Here you choose your (up to 7) main sections (or pages) for your website. It is a good practice to make these broad enough to cover the topics or functions of your content. For example, if you are creating a website for a fishing shop, you might choose: Welcome -- Home Products Company Profile Information Contact Us Services News & Event back to top What is a subsection or \"sub-link\"? How do I add them? A subsection or sub-link is a page that is under a main page. For example, Under \"services\" and you want pages that appear ONLY under the services page, you would create sub-links under your this page. Add a sub-link by entering your control panel for the site you want to edit, clicking on a \"edit\" button that appears next to the page you want the page to be under. back to top Why can\'t I see my changes after I add content to my site? Your changes ARE live. You are just not seeing them because of something called browser cache. This is the stored \'memory\' of pages you have visited. Normally this caching system saves you time downloading graphics at pages you have already visited, but in the case of editing a website and previewing changes, it works against you. Here is what to do: Go to the page that you are not seeing your changes reflected, and while looking at it, hit F5 on your keyboard. This will \'force\' a browser re-load. You should now see your changes. Others, who have not been to your site recently, or who have since closed and re-opened their browsers, will not have to hit F5, because their browser will probably load in the actual page and not resort to cache. back to top I would love to add some photos to spice things up. But what if I don\'t have any of my own? Adding photos is a great idea for giving your site some extra appeal. You can upload pictures to any page of your site. If you don\'t have any photos to upload, check out some places online where you can have FREE photos to use at your site! Here are a few links to get your started: http://www.sxc.hu/index.phtml http://www.freeimages.co.uk/ http://www.amgmedia.com/freephotos/index.html http://patrick.verdier.free.fr/ (french site) http://www.freestockphotos.com/ http://gimp-savvy.com/PHOTO-ARCHIVE/ http://www.berylsphotographs.com/ There are others out there, so if you don\'t find what you are looking for here, don\'t give up, just do some more searching! back to top 4. WTExpo and Domains Can I have my own domain, such as (www.MySite.com) with WTExpo? Yes, of course! First, register a domain name. Then, build a WTEdw.Builder website. It is really that simple. After purchasing a domain, you need to RETURN TO WTEdw.Builder and login to your account. Inside here, you can enter in your domain name in the field provided. Save and exit making sure to apply the changes. If you purchase your domain elsewhere, you will need to visit the website where you purchased the domain, and login to your account. Then, you need to point to your website at WTEdw.Builder. Example: http://myweb.wtexpo.com/userID. If you need help with this part, you will need to contact the support staff where you purchased your domain. back to top What if I already HAVE an internet domain name (such as www.mycompany.com, etc.)? Can I use this with a WTEdw.Builder site? Easily. First return to the website where you purchased your domain name. Use their web-based interface or call them to point to your website at WTEdw.Builder. Example: http://myweb.wtexpo.com/userID. Then, you need to RETURN TO WTEdw.Builder and login to your account. Inside here, you can enter in your domain name in the field provided. Save and exit making sure to apply the changes. We will do the rest on our end, and when you type in your address, it will go to your WTEdw.Builder site! This usually takes a few days for the switch to be seen. Please be patient, this delay is out of our control, usually it is 2-5 days back to top Can I purchase my domain through WTExpo? No. We are no selling domains name, but free a domain name for those all really sign up WTEdw.Builder. back to top I bought a domain, and set everything up. Why can\'t I see it? There is always a 2-5 working day delay, which is out of our control, when you set up a new domain. Once you have made sure that you: 1. Have purchased a domain (and set it to point to WTEdw.Builder server) 2. Have paid for your website account, by signing up. 3. Have logged into your WTEdw.Builder account, field in the prefer domains name. back to top Basic Domains Information? When you purchase a domain, you should be aware of these important but often overlooked facts: 1. A Domain means your own website ADDRESS, such as www.thiscompany.com. 2. Buying a domain DOES NOT mean that you are a WTEdw.Builder subscriber with your own website on WTEdw.Builder. You still have to signup with WTEdw.Builder and build a website, and link your domain to your site. 3. Your domain will not be setup immediately. You will immediately OWN your domain name, but you will not be able to go to your browser, type in the name and immediately see it. This takes a few days, and is detailed more in this FAQ page, about setting up domains. 4. Creating a website (using WTEdw.Builder) called www.imcool.com doesn\'t mean that you own that domain. Many hot domain names are already taken. It is a good idea to SEARCH FIRST for the domain you want, and THEN build your site. back to top Can I have my own email addresses with my domain? Yes! One of the cool features of getting your own domain name, is the ability to have customized email addresses. These emails will all be forwarded to your \"real\" email address (the one that you got from your internet access provider, or you could use a yahoo or hotmail account). So you could have an address like \"me@mydomain.com\". Additionally, you can setup up to 10 different email boxes, which can forward to other addresses. So for example, if you have a company with several employees, each of them can have a box that sends to THEIR \"real\" email address. For example, you could have: Jack@thecompany.com and Joe@thecompany.com as well as 8 others. To set this up, you have to have: A paid site – WTEwd.Biuilder You have signed up for this services A domain name, properly configured Multiple people with working email addresses To setup this service, please contact us, vie this email customer@wtexhibition.com or support@wtexhibition.com back to top 5. Troubleshooting When I type in my new domain name, my site doesn\'t come up. Why not? There are a few reasons why your site might not come up when you type in your domain name. First, if it is a newly purchased domain name, you should be aware that there is usually a 3-5 day delay before your domain will be setup and working. Second, if your domain is still not connecting to your site, perhaps you did not properly configure your domain in your Admin Tools section. (for more info on this, scroll to the top of this page, and look under the section \"WTEdw.Builder and Domains\") If you still don\'t have your domain working, it is possible that if you registered it previously with another registrar company, it needs to be pointed to WTEdw.Builder nameservers. (for more info on this, scroll to the top of this page, and look under the section \" WTEdw.Builder and Domains\") back to top Why can\'t I upload any pictures? It just keeps trying and trying, but never uploads. This is a bug that is effecting approximately 1/100 of our users. There seems to be a bug in some browser versions which prevents uploading images through the browser. We strongly suggest using Microsoft Internet Explorer browser, and upload to the most current version. This usually solves the problem. We are still working on understanding exactly why this is happening. back to top Why can\'t I find my site when I search for it online? This is a very common question. Your website will most likely not be immediately findable at search engines (such as Google.com, Altavista.com, Lycos.com and others). This is because they have to \"index\" your site. This means that their software is going around the internet from page to page \"spidering\" for new material. Expect this process to take at least 5 weeks to 2 months. There are ways to speed this up, but most of them will require spending some time (and perhaps money) to learn the tricks of the trade. Becoming easily found in the search engines has become an entire industry unto itself. It is called SEO (which stands for Search Engine Optimization). The real keys to getting good placement in the search results are having relevant text in your pages, and a lot of it, as well as getting OTHER sites to link to your site. You can do this by asking others to link to you, and often times they will want a link back in return. back to top |
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